The Customer Always Wants Experience
The Customer Always Wants Experience

The Customer Always Wants Experience

YAYINEVİ : Elma Yayınevi
YAZAR ADI : Gökhan Kara
Fiyat : ₺165,85
Stok Miktarı : 1
Barkod : 9786257112857
₺31,22 `den başlayan taksitlerle
The Customer Always Wants Experience, Gökhan Kara
Nowadays, customers prefer companies that they feel close to, that appeal to their emotions, understand them and offer them special solutions.
In this book, we will open the door to creating unique experiences for customers by learning the management principles of customer experience, best practices and how it can be implemented.
About the Author
He is Turkey's first and only customer experience professional with an international customer experience certificate (CCXP). He is a global board member of CXPA, a customer experience community with more than 4000 members in 70 countries, and is the founder of the Turkish community. He has approximately 10 years of corporate life experience in companies such as Turkcell, Vodafone, Fibabanka and Enerjisa. He has been working as a Customer Experience Consultant at Pisano since February 2020.
Gökhan Kara has been a writer at Harvard Business Review Blog since 2017. He also shares posts in international blogs such as Customer Experience Magazine and CX Network, and has been providing training and consultancy to institutions in the field of customer experience since 2015.
Yazar Adı
Gökhan Kara
Baskı Sayısı
1. Baskı
Kağıt Cinsi
2. Hamur
Kapak Türü
Karton Kapak
Ölçü Birimi
AD
Basım Yılı
2024
Sayfa Sayısı
karışıkçokrenkli
Ebat Bilgisi
çokebatlı
cultureSettings.RegionId: 0 cultureSettings.LanguageCode: TR
9786257112857 9786257112857 416493